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Visitor Hours & Amenities

Visiting Hours

Caregiver Visitors Visitation Hours Number of Visitors Allowed Age of Visitor
Surgery/ODS* Yes Yes Not Applicable 1 per Patient, Daily  18 or Older
Inpatient & OB** Yes Yes 12pm – 6pm 1 per Patient, Daily  18 or Older
SNU Yes Yes Please Schedule Appointment 1 per Patient, Daily  18 or Older
THPP Outpatient Clinics Yes Yes 12pm – 6pm 1 per Patient, Daily  18 or Older
Imaging – Outpatient Yes Yes 12pm – 6pm 1 per Patient, Daily  18 or Older
Emergency Department (ED) Yes Yes Not Applicable 1 per Patient, Daily
Patients under 17 can have both parents in ED room
 18 or Older
ICU Yes Yes 12pm – 6pm 1 per Patient, Daily  18 or Older

* If the patient is younger than 18 years old, 2 visitors may accompany them | ** 1 additional visitor will also be permitted during the duration of delivery on OB.

Exceptions to these restrictions will be made on a case-by-case basis based on special circumstances and/or prior approval by leadership.

Restricted points of entry are in place at our Thomas Memorial and Saint Francis Hospital locations.

Thomas Memorial Hospital
Emergency Department – Open 24/7
Pavilion Entrance – Open 7 Days a Week, 5:30 am until 6:00 pm
Thomas Wing – Open Monday through Friday, 5:30 am until 6:00 pm

Saint Francis Hospital
Saint Francis First – Open 7 Days a Week, 5:30 am until 6:00 pm
Saint Francis Main Entrance – Open Monday through Friday, 5:30 am until 6:00 pm
One Day Surgery – Open Monday through Friday, 5:30 am until 6:00 pm

Labor and Delivery
One spouse or significant other will be allowed, however, there is no re-entry for spouses/caregivers/or significant others after 6:00 pm

Baby Steps
No re-entry for caregivers staying on the unit after 6:00 pm

NICU
Limited to one parent per visit, no re-entry for caregivers after 6:00 pm.

Cafeteria

The cafeteria hours are Monday – Friday, from 7 am to 9 am for breakfast and 11 am to 2 pm for lunch.

Cafe 46 at Thomas Memorial Hospital

Cafe ’46, in the former Starbucks location at Thomas Memorial, is now open!! They Serve Starbucks brand coffee, yummy treats & all the delicious things in life. Their hours are Monday – Friday, from 7 am to 2 pm.

Gift Shops

Whether you want something special to give to a patient, or just looking for a unique item for yourself, our gift shops can help.
Our Gift Shops accept telephone orders for gift items to be delivered to patients. Just call one of our gift shops and a volunteer will be happy to suggest an appropriate gift in your price range. MasterCard and Visa are accepted.

  • The Thomas Wing Gift Shop hours are Monday through Friday, 9:00 a.m. to 3:00 p.m.
  • The Thomas Memorial Pavilion Gift Shop is open Monday and Wednesday, 11:00 a.m. to 4:00 p.m.
  • The Saint Francis Hospital Gift shop hours are Monday through Friday, 9:00 a.m to 3:00 p.m.
From out of town? Click here for travel information.

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THOMAS MEMORIAL HOSPITAL
4605 MacCorkle Ave, SW
South Charleston, WV 25309
(304) 766-3600

SAINT FRANCIS HOSPITAL
333 Laidley Street
Charleston, WV 25301
(304) 347-6500

info@thomashealth.org