Visitor Hours & Amenities

Visiting Hours

With the rising cases of COVID-19 in our community, Thomas Health will implement a no-visitor policy effective today, September 5th. This policy is the same policy that was implemented earlier this year in an effort to reduce the risk to our patients and staff. While we hope that this restriction will be short-lived, this policy will be in effect until further notice.

Patients of Thomas Memorial Hospital, Saint Francis Hospital, and the offices of Thomas Health Physician Practices will continue to receive treatment in person. Telemedicine visits for THPP providers remain available.

Caregivers will NOT be able to be present for inpatients, outpatient testing, surgery patients or physician office visits. Exceptions will be made for pediatric, obstetrical services, and the NICU for the duration of the patient’s stay. Additionally, end-of-life visitation may be authorized on a case-by-case basis.

For emergency room visits, if an essential caregiver is needed for assistance, only one person may accompany a patient into the emergency room and then will be asked to leave.

Again, we hope that these changes do not last long.

Exceptions to these restrictions will be made on a case by case basis based on special circumstances and/or prior approval by leadership. Restricted points of entry are in place at our Thomas Memorial and Saint Francis Hospital locations.

Thomas Memorial Hospital
Emergency Department – Open 24/7
Pavilion Entrance – Open 7 Days a Week, 5:30 am until 6:00 pm
Thomas Wing – Open Monday through Friday, 5:30 am until 6:00 pm

Labor and Delivery
One spouse or significant other will be allowed, however, there is no re-entry for spouses/caregivers/or significant others after 6:00 pm

Baby Steps
No re-entry for caregivers staying on the unit after 6:00 pm

Limited to one parent per visit, no re-entry for caregivers after 6:00 pm.


The cafeteria hours are Monday – Friday, from 7 am to 9 am for breakfast and 11 am to 2 pm for lunch.

Cafe 46 at Thomas Memorial Hospital

Cafe ’46, in the former Starbucks location at Thomas Memorial, is now open!! They Serve Starbucks brand coffee, yummy treats & all the delicious things in life. Their hours are Monday – Friday, from 7 am to 2 pm.

Gift Shops

Whether you want something special to give to a patient, or just looking for a unique item for yourself, our gift shops can help.
Our Gift Shops accept telephone orders for gift items to be delivered to patients. Just call one of our gift shops and a volunteer will be happy to suggest an appropriate gift in your price range. MasterCard and Visa are accepted.

  • The Thomas Wing Gift Shop hours are Monday through Friday, 9:00 a.m. to 3:00 p.m.
  • The Thomas Memorial Pavilion Gift Shop is open Monday and Wednesday, 11:00 a.m. to 4:00 p.m.
  • The Saint Francis Hospital Gift shop hours are Monday through Friday, 9:00 a.m to 3:00 p.m.
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