As the COVID-19 response is rapidly changing, Thomas Health is quickly making adjustments to reflect the situation.
After careful consideration, Thomas Health has made the difficult decision to implement a NO VISITOR POLICY to protect our patients and staff at our facilities.
This policy is effective immediately, Saturday March 21, 2020.
No re-entry after 6:00pm, if you exit the hospital after 6:00pm you will NOT
A single adult (18 and older) parent/spouse/caregiver must be providing actual care to the patient, not a visitor) will be permitted per patient, and they must remain in the patient's room at all times. They will receive verbal and temperature screenings and be required to wear a wrist band at all times.
Outpatients with no more than one companion, going to a doctor’s appointment will continue to be allowed to enter after their verbal and temperature screening at our designated entry points.
Exceptions to these restrictions will be made on a case by case basis based on special circumstances and/or prior approval by leadership.
Restricted points of entry are in place at our Thomas Memorial and Saint Francis Hospital locations.
Thomas Memorial Hospital –
Helping You Be Prepared
Emergency Department - Open 24/7
Pavilion Entrance - Open 7 Days a Week, 5:30am until 6:00pm
Thomas Wing - Open Monday through Friday, 5:30am until 6:00pm
Saint Francis Hospital –
Saint Francis First - Open 7 Days a Week, 5:30am until 6:00pm
Saint Francis Main Entrance - Open Monday through Friday, 5:30am until 6:00pm
One Day Surgery - Open Monday through Friday, 5:30am until 6:00pm
Labor and Delivery-
One spouse or significant other will be allowed, however, there is no re-entry for spouses/caregivers/or significant others after 6:00pm
No re-entry for caregivers staying on the unit after 6:00pm
Limited to one parent per visit, no re-entry for caregivers after 6:00pm.
As a community member, we want to help you be prepared, too. The best source for information, including general facts, travel guidance, healthcare and household guidance is the Centers for Disease Control and Prevention (CDC).
Here are CDC links with helpful information:
from the CDC on the current COVID-19 outbreak.
Advice from the CDC on how to prepare your household for COVID-19.
Guidance from the CDC on the importance of practicing
In addition, West Virginia has a toll-free, 24/7 hotline that you can call for questions and concerns related to COVID-19.
WV Hotline: 1-800-887-4304